FAQS

Do your items come assembled?

All of our items are supplied fully assembled unless otherwise stated. Larger items will be supplied in manageable assembled sections for you (the customer) to easily fit together on site. Don’t worry this will be a very simple process and we will supply fixing and instructions to do so. Should you have any further questions regarding this matter get in touch today. 

Do you supply 3D Renders before production?

For most bespoke items we would supply a 3D render for you to confirm before we send the item(s) into production 

What other materials do you work with?

Apart from MDF we work with melamine, high pressure laminates, wood veneers, solid timber both hard and soft woods, glass, acrylics and many other materials to produce our products.

Do you come to site and measure?

We deliver worldwide therefore it’s not practical or possible to offer a full measure service. We do however offer our experience and expertise to help guide you through when measuring what sized items you need. Before production where you require help with measuring we will provide a full cad drawing to help you visualise your space and what space our items will take up.

Can I collect from your workshop?

Collection from us isn’t an issue however we do need to know beforehand to ensure we’re in the workshop and not on site. 

Do you deliver outside of the UK ?

Yes we’ve sent our work to multiple counties throughout Europe as we have a good working relationship with a European courier. We have also sent multiple pallets of our goods to various location in the US.

What is your average lead time?

Our lead time varies depending on our work load, your delivery location and what material we have in stock. We recommend messaging us beforehand if you’re concerned about a deadline. Mention this upon contact and we will do our best to meet your needs.